FAQ

common questions about The Reserve

What is The Reserve at Clemson?

It’s an apartment community designed especially with Clemson University students in mind, offering spacious apartments, great amenities and dedication to quality — all in a convenient location and at competitive rates.

Is The Reserve part of Clemson University?

Although nearly all residents at The Reserve are students at Clemson University and it is just minutes from campus, The Reserve is privately owned and professionally managed. Click here for more information about the ownership and management.

Can I live with friends, or can you match me with roommates?

You can select your roommate(s), or you can apply on your own and we can match you with other students. Applicants answer a short list of lifestyle questions to help in the matching process.

What are per-person contracts?

Instead of requiring all roommates to sign a joint lease, each person at The Reserve has their own individual contract, with one person per bedroom. This means you are only responsible for paying for yourself — not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.

What is included in the rate?

Each resident at The Reserve pays a flat rate that includes:

  • Furniture
  • High speed Internet throughout the community
  • Water/sewer, trash removal
  • Washer and dryer in each apartment
  • Community features — pool, fitness center, etc.

Are private bathrooms available?

Yes. Two-bedroom apartments feature a private bathroom for each bedroom. In the four-bedroom apartments, each of the two bathrooms has a large separate vanity/sink area.

Are the apartments furnished?

Yes. Each apartment includes a complete set of furniture, including full-size beds, desks and chairs, dressers, leather-style sofa and lounge chair, coffee table, end table and tining furniture. To see a sample of the furniture and other finishes, please visit our model apartments.

When do the contracts start and end?

The standard term is August 18, 2018 to August 3, 2019, with payments made in 12 equal installments. Limited alternate dates may be available; please inquire with our staff.

Can I pay by credit card?

Yes. Residents can pay online 24 hours per day, by credit card or ACH electronic checking. The Reserve also offers automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. Convenience fees apply for credit card and debit card payments.

Will my financial aid cover charges at The Reserve?

Your living costs at The Reserve can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay charges at The Reserve. Normal payment deadlines will continue to apply.

Is The Reserve at Clemson open to non-students?

Most of the residents at The Reserve are students at Clemson University. The per person contracts are also designed with students in mind; nonetheless, The Reserve is an Equal Opportunity housing provider and welcomes applications from non-students. Family members are welcome as well, subject to occupancy limits. Because of the need to match student roommates, non-students must apply together with enough roommates to fill the desired apartment.

What kind of security is provided?

The Reserve provides courtesy patrols during evening hours, plus security cameras in select locations. Management staff are also on-site 24×7 and can be reached by a 24-hour phone number.

What are the policies on smoking, guests and pets?

All indoor areas at The Reserve at Clemson are smoke-free. Guests are welcome at all times, subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests. The Reserve is a no-pets community, except fish in small tanks approved by management.

Can I park my vehicle at The Reserve?

The Reserve offers free surface parking for all residents. Limited guest parking is also available at no charge.

What other transportation options will I have?

The Clemson Area Transit (CAT) “Red Route” shuttle bus stops right in front of the The Reserve clubhouse every 15 to 30 minutes when school is in session, plus extended evening service through 3am daily. Clemson University and downtown are just minutes away.

Can I see a model apartment?

Yes. Please request an appointment for a personal tour, or just stop by to see us and we’ll be happy to show you the community.